Request for Return and Exchange of Unused, Resalable, Undamaged goods will be entertained in case
The customer wants a change in size (not applicable to Accessories)
The customer wants a change in colour (not applicable to Accessories)
Exchange of product is allowed only once after a purchase.
Money shall not be refunded under any circumstances.
Convenience charge for Pickup and further Delivery will have to paid by customer.
We provide 100% replacement for major manufacturing defects of the products
Return Procedure
Steps to be followed for Return and Exchange are:
- The customer must e-mail to cs@goodvariable.com within 7 days of receiving the item to register a request.
- The customer can expect a reverse pickup within 7 days after a complaint has been lodged.
- The customer must produce the original bill and return the product to the courier company representative.
- Products must be returned in their original packing box in an unused, undamaged, unwashed condition. No stains or dicolouration will be accepted.
- The refund receipt time is 15-30 working days, depending on the issuing bank.
In case of size exchange the company will arrange for delivery within 7 days.